I called and left a message no response. I sent an email no response. The part was shipped by slow boat from China. I was in the middle of a build and couldnt wait the 3 weeks it took to get the thermostat I ordered. So now I have a $42 dollar part I dont need. You want to make me happy give me my wasted money back and you can have back your part.
I received the thermo in a bag not a box , it arrived ok but could have been damaged . It took longer than expected so I wanted to return it . 20% restocking plus shipping back . Will not buy from vender again
The RATStat Best thermostat ever
Don't try other brands
Installed in my 2015 3.5 Ecoboost F-150 with custom MPT tunes. Does the job and installation was simple. Took me about 20 minutes. Don't forget to grab a gallon of antifreeze.